Introduction 01-09-2025
This Privacy Policy describes how qaws alraqmiah ("we," "our," or "us") collects, uses,
processes, and protects your personal data in accordance with the Personal Data Protection
Law of the Kingdom of Saudi Arabia (PDPL) and its implementing regulations. This policy
applies to all users of our candidate evaluation platform accessible at www.qaws.ai.
qaws alraqmiah is committed to protecting your privacy and ensuring the security of your
personal data. We believe in transparency and want you to understand how we handle your
information when you use our services for candidate evaluation, including educational
verification, experience verification, soft skills assessment, and language assessment.
By using our services, you acknowledge that you have read and understood this Privacy Policy
and consent to the collection, use, and processing of your personal data as described herein.
About Qaws alraqmiah
Company Name: qaws alraqmiah
Business Address: Al Danah As Shamliyah, Dharan 34258
Contact Email: info@qaws.ai
Privacy Contact: privacy@qaws.ai
Website: www.qaws.ai
qaws alraqmiah operates as a candidate evaluation platform that provides comprehensive
assessment services to both individual candidates and companies. Our services include
educational verification, experience verification, soft skills assessment, and language
assessment, enabling companies to make informed hiring decisions while providing candidates
with opportunities to showcase their qualifications.
Legal Basis for Processing
Under the PDPL, we process your personal data based on the following legal grounds:
Consent: We obtain your explicit consent for the collection, processing, and sharing of your
personal data with potential employers and for the purposes outlined in this policy. Your consent
is freely given, specific, informed, and can be withdrawn at any time by contacting us at
privacy@qaws.ai.
Legitimate Interest: We may process certain personal data based on our legitimate interest in
providing candidate evaluation services, improving our platform, and ensuring the security of our
systems, provided such processing does not override your fundamental rights and freedoms.
Contractual Necessity: We process personal data that is necessary for the performance of our
service agreement with you when you create an account and use our evaluation services.
We process your personal data based on the following legal bases:
- To provide our services: We process your data to fulfill our contractual obligations to you.
- With your consent: We will ask for your consent to process your data for specific purposes, such as marketing.
- For our legitimate interests: We may process your data for our legitimate interests, such as improving our services, but only where your rights and interests do not override our own.
- Legal obligations: We may process your data to comply with legal requirements.
Personal Data We Collect
We collect and process the following categories of personal data:
1 Information You Provide Directly
Contact Information:
- Full name
- Email address
- Telephone number
- Physical address
Assessment Data:
- Educational background and qualifications
- Professional experience and employment history
- Assessment results from our evaluation tests
- Soft skills assessment outcomes
- Language proficiency test results
- Documents and certificates uploaded for verification
2 Information Collected Automatically
Technical Data:
- IP address and device information
- Browser type and version
- Operating system
- Website usage data and navigation patterns
- Cookies and similar tracking technologies
Assessment Performance Data:
- Test completion times
- Response patterns and accuracy
- Platform interaction data
- Progress tracking information
3 Information from Third Parties
Verification Data:
- Educational verification results from third-party verification services
- Professional reference checks
- Language assessment results from external testing providers
- Background verification information where applicable
Under the PDPL, you have the following rights regarding your personal data:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can ask us to correct any inaccurate or incomplete data.
- Right to Erasure: You can request that we delete your personal data.
- Right to Object: You can object to the processing of your personal data for certain purposes.
To exercise any of these rights, please submit a request through our Data Subject Request Form available on our website or email us at privacy@qaws.ai
We will respond to your request within 30 days.
How We Use Your Personal Data
We process your personal data for the following purposes:
1 Primary Service Delivery
Candidate Evaluation Services:
- Conducting educational verification to confirm academic qualifications and credentials
- Performing experience verification to validate professional background and employment
history
- Administering soft skills assessments to evaluate interpersonal and professional
competencies
- Conducting language assessments to determine proficiency levels in various languages
- Generating comprehensive evaluation reports and candidate profiles
Platform Operations:
- Creating and managing user accounts
- Providing access to assessment tools and resources
- Tracking assessment progress and completion
- Maintaining assessment records and historical data
- Facilitating communication between candidates and potential employers
2 Data Sharing with Companies
Employer Access to Candidate Data: As outlined in our Terms and Conditions, companies
that use our platform have access to candidate assessment data for recruitment and hiring
purposes. This includes:
- Complete assessment results and scores
- Educational and professional verification outcomes
- Soft skills and language assessment reports
- Candidate contact information (with consent)
- Supporting documentation and certificates
Research and Analytics: We may use aggregated and anonymized data for research
purposes to improve our assessment methodologies, develop new evaluation tools, and
enhance the overall effectiveness of our platform. This research data does not identify individual
candidates.
3 Communication and Updates
System Communications:
- Sending assessment invitations and reminders
- Providing assessment results and feedback
- Notifying candidates of employer interest or interview requests
- Delivering platform updates and service announcements
- Responding to customer support inquiries
Marketing Communications: We may send candidates and companies updates about our
services, new assessment tools, industry insights, and promotional offers. You can opt out of
marketing communications at any time by following the unsubscribe instructions in our emails or
contacting privacy@qaws.ai.
5.4 Legal and Security Purposes
Compliance and Legal Obligations:
- Complying with applicable laws and regulations, including the PDPL
- Responding to legal requests and court orders
- Protecting our legal rights and interests
- Ensuring compliance with industry standards and best practices
Security and Fraud Prevention:
- Protecting the security and integrity of our platform
- Preventing unauthorized access and fraudulent activities
- Monitoring for suspicious behavior and security threats
- Maintaining audit trails and access logs
Data Sharing and Disclosure
1 Sharing with Companies
We share candidate assessment data with companies that use our platform for recruitment
purposes. This sharing is based on your explicit consent provided when you agree to participate
in our evaluation process. Companies receive access to:
- Your complete assessment profile and results
- Educational and professional verification status
- Contact information for recruitment purposes
- Any additional information you choose to provide
2 Third-Party Service Providers
We may share your personal data with trusted third-party service providers who assist us in
delivering our services:
Assessment and Verification Partners:
- Language assessment providers for conducting specialized language proficiency tests
- Educational verification services for confirming academic credentials
- Professional reference checking services
- Background verification providers where applicable
Technology and Infrastructure Partners:
- Cloud hosting and data storage providers (with appropriate security measures)
- Analytics and performance monitoring services
- Customer support and communication platforms
- Payment processing services (where applicable)
All third-party service providers are contractually bound to protect your personal data and use it
only for the specific purposes we authorize.
3 Legal Requirements
We may disclose your personal data when required by law or when we believe in good faith that
such disclosure is necessary to:
- Comply with legal obligations under Saudi Arabian law
- Respond to valid legal requests from government authorities
- Protect and defend our rights and property
- Ensure the safety and security of our users and platform
- Investigate potential violations of our terms of service
4 Business Transfers
In the event of a merger, acquisition, or sale of all or part of our business, your personal data
may be transferred to the acquiring entity, subject to the same privacy protections outlined in
this policy.
Data Retention
We retain your personal data for the following periods:
1 Assessment Data
Active Candidate Profiles: We retain complete assessment data and candidate profiles for a
maximum period of 10 years from the date of last assessment or account activity. This extended
retention period allows companies to access historical candidate data for future recruitment
needs and enables candidates to maintain their assessment credentials over time.
Completed Assessments: Individual assessment results and verification data are retained for
the full 10-year period to maintain the integrity and validity of our evaluation services.
2 Account and Communication Data
User Account Information: Contact details and account preferences are retained for the
duration of your account plus 2 years after account closure or last activity.
Communication Records: Customer support communications and system-generated
messages are retained for 3 years for quality assurance and legal compliance purposes.
3 Technical and Security Data
Access Logs and Security Data: Technical logs, IP addresses, and security monitoring data
are retained for 1 year for security and fraud prevention purposes.
Analytics Data: Aggregated and anonymized usage analytics are retained indefinitely for
research and platform improvement purposes.
4 Early Deletion
You may request early deletion of your personal data at any time by contacting
privacy@qaws.ai. We will honor such requests unless we have a legal obligation to retain the
data or the data is necessary for the establishment, exercise, or defense of legal claims.
Data Security
We implement comprehensive security measures to protect your personal data against
unauthorized access, disclosure, alteration, and destruction:
1 Technical Security Measures
Encryption and Secure Transmission:
- All data transmissions are protected using SSL/TLS encryption certificates
- Personal data is encrypted both in transit and at rest using industry-standard encryption
protocols
- Secure HTTPS connections for all platform interactions
Access Controls:
- Multi-factor authentication for administrative access
- Role-based access controls limiting data access to authorized personnel only
- Regular access reviews and permission audits
- Secure user authentication and session management
Infrastructure Security:
- Hosting on Google Cloud Platform with enterprise-grade security features
- Regular security monitoring and threat detection
- Automated backup systems with secure storage
- Network security controls and firewalls
2 Organizational Security Measures
Data Governance:
- Comprehensive data protection policies and procedures
- Regular security training for all employees and contractors
- Clear data handling protocols and incident response procedures
- Privacy by design principles in system development
Monitoring and Auditing:
- Continuous monitoring of system access and data processing activities
- Regular security assessments and vulnerability testing
- Incident detection and response capabilities
- Compliance monitoring and reporting
3 Data Breach Response
In the event of a data breach that poses a risk to your rights and freedoms, we will:
- Notify the Saudi Data & AI Authority (SDAIA) within 72 hours of becoming aware of the
breach
- Inform affected data subjects without undue delay when the breach is likely to result in
high risk
- Take immediate steps to contain and remediate the breach
- Conduct a thorough investigation and implement additional safeguards as necessary
International Data Transfers
Currently, qaws alraqmiah does not transfer personal data outside the Kingdom of Saudi Arabia. All
personal data collected through our platform is processed and stored within Saudi Arabia using
local data centers and service providers.
Should we need to transfer personal data outside Saudi Arabia in the future, we will:
- Ensure the destination country has been deemed to have adequate data protection
levels by SDAIA
- Implement appropriate safeguards such as Standard Contractual Clauses or Binding
Corporate Rules
- Conduct transfer risk assessments as required by the PDPL Transfer Regulations
- Obtain your explicit consent where required by law
- Notify you of any changes to our data transfer practices through updates to this Privacy
Policy
Your Rights Under the PDPL
As a data subject under the PDPL, you have the following rights regarding your personal data:
1 Right of Access
You have the right to request information about:
- What personal data we hold about you
- The purposes for which we process your data
- The categories of personal data we collect
- The recipients or categories of recipients of your data
- The retention period for your data
- Your rights regarding your personal data
To exercise this right, please contact privacy@qaws.ai with your request. We will respond within
30 days and provide the information in a clear and accessible format.
2 Right to Rectification
You have the right to request correction of any inaccurate or incomplete personal data we hold
about you. This includes:
- Updating contact information
- Correcting assessment data or qualifications
- Modifying profile information
- Adding missing information to complete your records
You can update much of your information directly through your account dashboard, or contact
privacy@qaws.ai for assistance.
3 Right to Erasure (Right to be Forgotten)
You have the right to request deletion of your personal data when:
- The data is no longer necessary for the original purpose
- You withdraw your consent and there is no other legal basis for processing
- Your data has been unlawfully processed
- Deletion is required for compliance with legal obligations
Please note that we may retain certain data if we have a legal obligation to do so or if the data is
necessary for the establishment, exercise, or defense of legal claims.
4 Right to Restrict Processing
You have the right to request restriction of processing of your personal data in the following
circumstances:
- You contest the accuracy of the data (restriction applies during verification)
- The processing is unlawful but you prefer restriction over deletion
- We no longer need the data but you require it for legal claims
- You have objected to processing pending verification of our legitimate grounds
5 Right to Data Portability
You have the right to:
- Receive your personal data in a structured, commonly used, and machine-readable
format
- Transmit your data to another service provider where technically feasible
- Request direct transmission of data between service providers where possible
This right applies to data you have provided to us based on consent or contract and that we
process by automated means.
6 Right to Object
You have the right to object to processing of your personal data based on legitimate interests or
for direct marketing purposes. Upon receiving your objection, we will cease processing unless
we can demonstrate compelling legitimate grounds that override your interests, rights, and
freedoms.
7 Exercising Your Rights
To exercise any of these rights, please contact us at:
Email: privacy@qaws.ai
Subject Line: Data Subject Rights Request
Required Information: Please include your full name, email address, and specific details about
your request
We will respond to your request within 30 days and may request additional information to verify
your identity before processing your request.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your user experience
and improve our services:
1 Types of Cookies We Use
Essential Cookies:
- Authentication and session management cookies
- Security and fraud prevention cookies
- Load balancing and performance optimization cookies
Analytics Cookies:
- Website usage and performance analytics
- User behavior and navigation pattern analysis
- Platform improvement and optimization data
Functional Cookies:
- User preference and settings storage
- Language and accessibility preferences
- Assessment progress and state management
2 Cookie Management
You can control cookie settings through your browser preferences. Please note that disabling
certain cookies may affect the functionality of our platform and your ability to access certain
features.
For more information about cookies and how to manage them, please refer to your browser'shelp documentation or visit www . allaboutcookies . org .
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect
personal data from children under 18 years of age. If we become aware that we have collected
personal data from a child under 18, we will take steps to delete such information promptly.
If you are a parent or guardian and believe that your child has provided us with personal data,
please contact us at privacy@qaws.ai so we can take appropriate action.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal
requirements, or service offerings. When we make material changes to this policy, we will:
- Post the updated policy on our website with a new "Last Updated" date
- Notify registered users via email about significant changes
- Provide a summary of key changes where appropriate
- Obtain new consent where required by law
We encourage you to review this Privacy Policy periodically to stay informed about how we
protect your personal data.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data
protection practices, please contact us:
qaws alraqmiah
Email: privacy@qaws.ai
General Contact: info@qaws.ai
Website: www.qaws.ai
Data Protection Contact: privacy@qaws.ai
For complaints or concerns about our data protection practices, you may also contact the Saudi
Data & AI Authority (SDAIA) through their official channels.
Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of the Kingdom of
Saudi Arabia, including the Personal Data Protection Law (PDPL) and its implementing
regulations. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of
the courts of Saudi Arabia
DATA PROTECTION OFFICER (DPO)
To ensure the highest level of data protection, we have appointed a Data Protection Officer (DPO) who is responsible for overseeing our data protection strategy and implementation to ensure compliance with PDPL requirements. You can contact our DPO at: dpo@qaws.ai